Welcome to Business Communication Skills Holding (Pty) Ltd
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Recognised Leaders In Communication Skills Training, Workshops & Seminars
Turning IRATE customers into Lifetime Supporters
Developing a WOW telephone approach
Getting Past the GateKeeper
Selling Brand Me
Who Should attend: Sales Representative, News Business Development Teams, Key Account Manager & Sales Managers
  • Overcome the fear of tele-appointment making.
  • Know what key elements are required to initiate and close a telephone appointment.
  • Develop a winning telephone-strategy/script.
  • Plan and prospect in the most productive manner.
  • Adopt a result-driven questioning technique.
  • Get to the decision-maker by winning over the GateKeeper.
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